Our insurance coordinators deal with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays and deductibles many times throughout the year. We do our best to provide accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate our patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed, and a claim is submitted. Dealing with these companies can be difficult and time consuming. As a courtesy, we ask that our patients keep us informed of any change to insurance benefits. It is important that all information is current.
Although we will gladly file claims for benefits on the patient’s behalf, the patient may wish to submit the claim. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).
Further, most dental insurance policies are limited and often only pay for a portion of the procedure(s) that may be needed.
The majority of dental plans reimburse approximately 30 – 80% of treatment costs. With this in mind, we ask that the patient’s estimated portion of the fee be paid at the time of treatment.
Private & Group Benefits
As a courtesy to our patients with medical and/or dental benefit plans, we will submit necessary claim forms, receipts, and other documentation to the insurance company.
Upon receipt of an insurance payment, if there is any balance due, it will be billed to the patient. If the patient has deposited an excessive co-payment, it will be refunded to the patient.
Please be advised that we are not a contracted provider with any insurance benefit plan or company. It is important to remember that a dental benefit contract is between the employer and the employee. Therefore, we cannot guarantee coverage or benefits.